Available courses

Venture into The Workplace Toolkit


Take a test drive before purchasing! This course has preview lessons from Win-Win, Coaching Skills, and a link for determining your personality Type!

Create a Win-Win Conversation

Using the Win-Win Conversation, you will learn to solve problems more creatively and in a manner that is more likely to meet the needs of all involved – everyone from clients to colleagues and teenagers to toddlers. By focusing on the underlying needs rather than strategies, and by engaging others, the Win-Win Conversation results in others committing to decisions, even if such decisions fail to meet that person’s needs. The key is for everyone affected to have his/her concerns heard, understood, and then prioritized as necessary.   The critical elements of a Win-Win Conversation are to state facts in a neutral manner, to understand one’s own feelings and needs and those of others, and to distinguish the underlying need or goal from the strategy for achieving it.  Colleagu…

Coaching Skills 2.0

Coaching Skills harnesses the power of the question to lead, collaborate, and devise solutions. Leaders and team members with Coaching Skills are able to create and hold an ambitious vision for team members in such a manner that others are able to discover, believe, and commit to the vision.  Such discovery is essential to being engaged, inspired, and excited about one’s work. The model 5 Steps to Coach in the Workplace sets forth the simple coaching process that yields powerful results Leaders who use Coaching Skills along with the old-style “command and control” approach, increase engagement and trust, solve problems more readily, reduce friction, and enhance productivity and commitment. A culture of coaching improves the capacity of a leader, team, and organization to build …